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Change Request Policy

Work within your approved scope is included in your quote. Anything beyond that requires a formal change request.

Last updated: 5 July 2026

Change Request Policy

1. What is a change request?

A change request is any addition or modification outside the written quote you approved — extra pages, features, integrations, design direction changes after sign-off, or additional revision rounds.

2. Included revisions

  • Landing Page: 2 revision rounds
  • Business Website: 3 revision rounds
  • Website + Booking: 3 revision rounds
  • E-commerce Website: 4 revision rounds
  • Custom Apps & Systems: Quoted per project

3. Change request process

  1. Submit change details via email or the contact form
  2. We assess impact on timeline and cost
  3. Written change order quote sent for your approval
  4. Work begins only after change order is accepted and invoiced

4. Policy summary

All post-approval changes go through our change request process — quoted separately before work proceeds.

5. Questions

hello@dreamwiseagency.co.za

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